Forum Discussion

JeanMills's avatar
JeanMills
Community Member
4 years ago

Problems bringing up existing course created in April with the newest Upgrade in Storyline 360

I have created a course back in April and the beginning of May.  I had to recreate it because Articulate had upgraded and I lost the ability to bring up my course I had spent an entire month creating.  First course I ever created.  So now we need to publish it for everyone to use and I wanted to make a change before we finalized it.  I can't open in into the newest version of Storyline that I just upgraded.  Any suggestions as to why I am having this problem?  It's frustrating that older courses can't be opened the new upgraded versions of the same apps.

Thanks for your time and help!

  • Hi Jean,

    I'm sorry to hear you're running into issues opening your course in the latest update of Storyline 360. Usually, newer projects will run into snags as they have new features that older versions don't.

    You can try reverting Storyline to a previous version to see if that helps, but if you'd like some help, share your .story with our support engineers, and they can lend a hand!

    SHARE YOUR FILE WITH US.
    • JeanMills's avatar
      JeanMills
      Community Member

      Thanks. I did give them the file. I’ll try going back to that version to see if it works. Jean A Mills