Forum Discussion
AlbaOrl
2 years agoCommunity Member
PROCESSING COURSE.. Storyline block stuck on processing course in RISE
Hi! I have problems publishing a storyline in to a block in Rise. I have been experiencing this problem with this file since a while now. I've publish and created new ones, I`ve copy the file into ...
GregoryKing-b59
2 years agoCommunity Member
I am currently experiencing the same problem! I have been trying to upload a storyline course for hours. I tried from different browsers, restarted my computer and cleared my cache.
Download Internet speed: 227 mb / Upload speed: 11 mb. I tried to upload an empty storyline course and it immediately uploaded.
- StevenBenassi2 years agoStaff
Hi Gregory!
Sorry to hear you've also hit this snag when uploading a Storyline course to Rise!
I see that you've already opened a support case and shared your .story file privately. Great move! You're in excellent hands working with our support engineers and should be hearing from them shortly!
We can continue troubleshooting through your case to keep all information in one spot.