Forum Discussion

DanielaSlater-4's avatar
DanielaSlater-4
Community Member
2 years ago

Project file could not be saved error

Hi,

I just received an error:  Project file could not be saved. Found invalid data while decoding.

I need to resolve this asap.  It did not take 2 of 6 screenshots I added.  If I close the file, it will undo/remove two of the screenshots I added.

Can some please help.

Daniela

  • Hi Daniela,

    Thanks for reaching out!

    I'm sorry to hear that you're experiencing this issue. I see that you’ve reached out to our Support Engineers and are working with my teammate, Lejan. You’re in great hands! We’ll continue the conversation in your support case.

    • hey2ya's avatar
      hey2ya
      Community Member

      Hi. Has this been resolved? I am getting this error message as well and it's extremely frustrating. I have been working on this project and testing frequently. Everything was fine until the last hour or so.