Forum Discussion
Publish as MP4 with subtitles
I'm trying to publish a storyline video with cc as an mp4. However, when I do that I can't turn cc on. Any advice on how I can solve this?
Hi, everyone!
I have some great news to share. We just released another update for Storyline 360. In Update 73, we’ve included important fixes and new features!
One new feature we’ve included:
Boost video accessibility by including closed captions when publishing projects as MP4 video files.
To take advantage of this update, launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
Hi Martin,
I would love to get you some information about this! First, I have a follow-up question. Can you describe the previous behavior you saw when publishing your course with closed captions to MP4? I would like to get you the best information possible.
Thanks for reaching out!
Hi John,
in the previous version of Storyline (which I've downgraded to in the meantime; January build), publishing a slide with a video on it (that also has captions) as "Video" results in one single .mp4 file.
In the latest version of Storyline, I get an .mp4 and a .vtt file instead. Without the latter, the former does not display any subtitles, which is a problem for when I have to upload it to a platform that does not support adding .vtt files, too.
I mean, subtitles via .vtt look much nicer and don't flicker the way they did before (when they were hardcoded), so I'd love to use the latest Storyline has to offer, but if the platform I'm uploading the video to does not want to play nicely...
