Forum Discussion
Publish to Video is Slow
Hi,
I am trying to publish an 8 min Articulate Storyline 360 video and it is taking over an hour. Is there any way to speed up publishing of these videos?
Hi Everyone!
Great news! I'm happy to share that we just released Storyline 360 (version 3.82.31354.0), which includes a new 64-bit version of Storyline 360! Harness the processing power in modern computers with 64-bit Storyline 360. Large, media-rich courses benefit from increased stability and faster performance!
To use 64-bit Storyline 360, please update your Articulate 360 desktop app, then click the Install button next to the Storyline 360 app with the 64-bit and beta labels. The Install button will change to an Open button when the installation is complete.
This was highly requested, so we hope it serves you in your course creation! If you run into any snags, don't hesitate to contact our team in a support case.
Hi, to follow up on my experience... I sent the file to Articulate and it took them the same amount of time it took me to publish a file. A 2 minute video took about 20 minutes to publish. For me, a 5 minute video was taking over an hour. And I had 10 videos, all about 5 minutes - each of which took over an hour. I would like to continue using Storyline for remaining videos (about 20 of them) for this client but, unfortunately, am hesitant to do so because of the publishing speed, or lack thereof.
Should I upload one of the 5 minute videos that are taking over an hour to publish so you can review it as there may be a different reason?
Thank you!
Michele
Hi Michelle!
I see that you were working with my teammate, Georvy, in a support case! If you'd like us to look at any additional files, please upload them to us using this secure upload link! I appreciate your efforts in troubleshooting this issue with us.
Hi, I just uploaded a file that was taking longer to publish. Thank you.
Michele
