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TomGrant-aeab52's avatar
TomGrant-aeab52
Community Member
3 years ago

Published Storyline course animations jittery/ not smooth

Hey everyone,

When I'm creating and previewing Storyline files, they seem to run very smoothly in SL 360, but when I publish them to Review 360 the animations seem very jittery? 

Does anyone know a way to fix this? It's very apparent and seems like it will detract from the actual course material... Not sure if it will animate properly once added into our LMS as opposed to Review 360?

Link to Review 360:

https://360.articulate.com/review/content/5e9f52c7-03de-41ad-8b14-4224162247c6/review

Thanks!

Tom

  • Hi, Tom,

    The animations in Review 360 looked fine to me. I'm guessing that the jitters you encountered were due to internet-connection issues. That could be a weak signal on your side and/or an overload of traffic snarling the Articulate site. 

  • Hello Tom!

    Thank you for sharing your file with us. I have taken a look at your project file and re-published it to Review 360 on my end. I am not able to replicate the jittery animation issue you have shared. 

    I have a few recommendations to double-check: 

    • What browser are you using to view Review 360? 
    • Have you tried clearing your browser’s cache?
    • I also agree with Judy, it would be helpful to check your internet connection

    I have taken a look at your file and published it to Review 360 on my end. Here's a quick Peek video sharing my experience.

     Please let me know if one of these troubleshooting methods solves the issue? 

  • It might have been my computer, it seems to be still doing it but I think it's because I'm using a quite old laptop running multiple displays so think it might be a hardware issue! 

    Thanks everyone for your thoughts :) This community is amazing