Forum Discussion

JaniceCarson's avatar
JaniceCarson
Community Member
5 months ago

Survey Feedback

Hi all.

I have a module that I set up with a survey (3 likert questions on one page and a freeform question on a second page) for users to complete.  The module is created in Rise 360 and the survey is part of a quiz at the end which was build in quizmaker and imported into storyline, published to Review 360 and then  imported to Rise. Hope that makes sense.

I have the module hosted in on Articulate Reach 360 for users to complete but I am stumped where or how I can find the feedback provided.  Any help would be great.

Thanks in advance.

rise 360
  • EricSantos's avatar
    EricSantos
    Staff
    5 months ago

    Hi Janice,

    Thanks for reaching out! I see you've also connected with my teammate, Gren, in a support case. She shared that Storyline blocks don't send any question or score-related information to Reach 360 or to an LMS. She also added you to the related feature request that we're tracking.

    Please expect a reply from Gren regarding your follow-up question. Let's continue the conversation in your support case to keep all the information in one place.

    • InktelTraining's avatar
      InktelTraining
      Community Member
      13 days ago

      I’ve created a project as a stand alone survey in Storyline that includes:

      • A title page
      • A Likert scale slide with 4 questions
      • A drag-and-drop ranking slide with 9 topics
      • A freeform slide
      • Survey Results side, which I am not sure is correctly set up. 

      However, when I use the print function on the results slide, all the Likert scale questions appear in one row of a table, with all the responses lumped together in a single cell. Each survey slide is recorded on its own line, but the results are still grouped together in one cell.

      I’d like to know how to track the results in Reach 360. Will Reach 360 separate  and total each of the 4 Likert questions individually by response? And how will Reach 360 display the most popular rankings from the drag-and-drop slide?

      Lastly, I am struggling to find good information on how to set up the Player, as well as Tracking and Reporting for the survey results slide, everything seems to be for quiz results.  

      • LucianaPiazza's avatar
        LucianaPiazza
        Staff
        10 days ago

        Hi InktelTraining,
        Thanks for reaching out!

        When using Reach 360, survey questions are tracked and recorded, but the responses aren't listed in the report. To see the responses, you'll need to click on View Results. If you're seeing the results to your survey questions are grouped together, then that is expected. 

        If your drag-and-drop question is ungraded, it should also be shown in the View Results section. 

        Lastly, we have many resources on customizing the Player in Storyline 360. Let me know if you run into any trouble!

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