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HeatherLalla's avatar
HeatherLalla
Community Member
7 years ago

Publishing to Video and Closed Captioning or Subtitles

I am publishing a series of videos using Storyline 360 and I have been asked to have closed captioning on the videos.  I was able to take from my notes section and add captioning to each slide and w...
storyline 360
  • KellyAuner's avatar
    KellyAuner
    2 years ago

    Hi, everyone!

    I have some great news to share. We just released another update for Storyline 360. In Update 73, we’ve included important fixes and new features!

    One new feature we’ve included:

    Boost video accessibility by including closed captions when publishing projects as MP4 video files.

    To take advantage of this update, launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.

    Please let me know if you need additional help!

JennieCrowther's avatar
JennieCrowther
Community Member
2 years ago

Hi Eric,

Thank you for the reply.

I have both files in the same location, the MP4 opens with windows media player (default player) and I have the settings  'on if available' but still no CC. I think we might be using the legacy version of Windows Media Player.

I can open the MP4 in VLC and re save (adding the .vtt file)  which works in VLC but the re saved MP4 file still does not display the CC when re opened with the default player, so there is no point sharing it around the organisation as no one will be able to see the CC.   

Is there a way I can check what windows media player we are running other than asking our ICT?

Thanks Jennie

 

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