Forum Discussion
Puzzling Thumbnail Import from SL 360 > Rise - Help?
Hi Edward, and thanks for reaching out!
I'm sorry to hear that you're experiencing these issues, but I'm happy to help troubleshoot and provide some clarity.
I appreciate you taking the time to share what you’d like to see in Rise 360. Currently, Rise requires users to click the "Play" button to play videos and Storyline blocks. We currently have a feature request logged for the ability to autoplay audio files, so I’ll go ahead and include your voice. We’ll update this discussion if this feature makes it on our feature roadmap.
Additionally, have you tried adjusting the Storyline block background to white so that the white player will blend in with the white block background? Here's how:
- Select Edit
- Select Settings
- Change the HEX code to ffffff
I hope this helps! If you need additional assistance, please let us know here or privately in a support case.