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TerenceBrown-21's avatar
TerenceBrown-21
Community Member
9 years ago

Quiz missing submit button when rendered in Presenter 360

Can't believe this 360 version is so painful to use. I've spent 2 days trying to get a quiz (which has the submit button in it when I play it alone) to play in the rendered version of 360 Presenter.  Nothing on the help tuts. Actually, pretty much nothing on any  360 Help or FAQ. 

Presenter 360
Studio 360

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  • DianeSmith-1259's avatar
    DianeSmith-1259
    Community Member
    6 years ago

    I am having the same problem with Presenter and Quizmaker 360. I 'upgraded' an Articulate '13 course by opening it in Presenter 360, then opening the quiz in Quizmaker 360 - at both points, Articulate 360 asked if I wanted to 'upgrade' - to which I said yes.  

    Everything on the PowerPoint slides looked normal, so I published for SCORM1.2. Then I had a thought: "I should really test this before trying it out on the LMS." So I previewed it - and there is no Submit button on the first quiz question (What the...?).  So I open Quizmaker to "Edit Quiz" and preview there.  No Submit button on any quiz slides. 

    I went through all the troubleshooting - even uninstalled, repaired powerpnt.exe registry (https://articulate.com/support/article/Articulate-Studio-360-How-to-Fix-Unexpected-or-Erratic-Behavior) and confirmed MS Visual Studio was installed, rebooted, and nothing. 

    Not only is the Submit button missing, but when I open the Player to toggle the Volume or Menu, or Seekbar - none of them are showing up at all (not in the Preview panel for the Player and not in Preview for the project). Nothing. 

     

  • RenGomez's avatar
    RenGomez
    Staff
    6 years ago

    Hi Diane,

    I'm so sorry you're running into these issues when you upgraded your course! I see that you've opened a case, and my teammate, Peter, has offered some reasons why that may be happening and has requested your files if you need additional troubleshooting.

    Keep at it with him, and feel free to upload your package to get to the root of the issue!

  • LaurenSims-f390's avatar
    LaurenSims-f390
    Community Member
    5 years ago

    Has anyone found a solution for this?  My submit buttons are not showing for my quizzes.

     

     

    • BeccaLevan's avatar
      BeccaLevan
      Community Member
      5 years ago

      Welcome to E-Learning Heroes, Lauren! ⭐️

      So sorry you're facing a similar snag, and I don't see a standard solution for the missing submit button on quiz slides.

      I'd recommend getting connected with one of our support engineers from here, so they can help determine what's causing this to happen. Feel free to share your file here, and someone from my team will reach out soon with the next step!