Forum Discussion
Quiz not allowing student to select answer choice in quiz
Hello folks,
I'm hoping someone has had a similar situation and been able to find a solution. I have quizzes that contain multiple choice questions. There have been reports from students that ...
I will update this one last time and remove myself from the updates as they seem to have hit everyone's nerve except articulate. Here is what you need to do to troubleshoot.
1) keep track of which browsers are having the problems and which don't.
2) turn off the html5 ability since QM suffers terribly in html5.
3) make sure all browser have the flash plugin which was turned off this summer in Safari and Firefox making customer support a real headache.
4) make sure that you are following good testing practices when it comes to testing and that you clear browser caches and that you have the ability to wipe out the stored progress data (that is now frustrating unreadable garbage).
5) remember that your QM source file can be corrupted and your only choice is to create a new one and hope that when you import the existing questions that you don't import the corruption.*
6) if its always a specific question then just delete that damned question and rebuild it.
7) if you are using a browser like Chrome to test and you sometime glitch on a specific question and other times you don't, its the QM file (see #5 above).
That's all I can think of. If I could find any other product that deals with PPT source files and handles controlled navigation let me know because I so would like to dump this tool. I have lost hundreds of thousands of dollars due to Articulate and am feeling frustrated and stuck. Studio '13 is a clear nightmare and I haven't seen any indication yet that problems have actually been solved in 360. Your posting doesn't give me any sense of hope.
Good luck, Deb
* Instructions from Articulate that related to QM '13
I'd recommend that you create a new quiz file and then import the questions. Articulate Quizmaker '13 supports importing questions from other quizzes, quiz templates, Microsoft Excel spreadsheets, and text files. Here's how:
http://community.articulate.com/tutorials/products/importing-questions.aspx
Also, please make sure to save the quiz file locally and the suggested naming conventions for the filename to avoid corruption. Please review the article below:
