Forum Discussion

CherylMacLeod-8's avatar
CherylMacLeod-8
Community Member
5 months ago

Rise 360 Web Content - Client Could Not Open File to Load to Website

Last week I published a RISE course as web content for a client to upload to their website.  Since it was a small course, I was able to email the folder; however, the client could not open/unzip the...
Rise 360
LucianaPiazza's avatar
LucianaPiazza
Staff
5 months ago

Hi Cheryl, 

Thanks so much for reaching out and sharing a screenshot of what your client is experiencing due to their security permissions.  

I've gone ahead and opened a support case on your behalf. One of our talented Support Engineers will be in touch via email. Thanks so much for your patience! 

I hope that you have a great start to your day! 

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