Recover deleted comments?

Hi Tim,

Do you still have a version published in Review? That should show you the comments still in Review, unless you'd deleted the course from there. 

If you did delete it, there is a Deleted Items folder where you should find a copy of your course unless you'd permanently deleted it from there: 

When you choose to publish a new version of an existing course, that'll create a new version linked to your earlier one in Review, and the comments will still be available in Review too. 

Let me know where you're running into trouble, and we'll be happy to help! 

Hi.

I'm wondering if this is now possible.  When I go into deleted items, it just gives me deleted courses.

Thanks

Hello Iffaf,

There is a feature that allows you to delete your projects and that is what the deleted items folder is that you are seeing.

I wanted to share some documentation here that may clarify this feature within folders.

Resolved comments are not deleted, go to the ellipsis on the top right and choose show resolved comments.

Here we are 3 years later and I've made the same mistake (deleting comments before I realized I could just hide them). :/
If recovery is still not a feature, it would make me feel better to hear why (not worth the time, cost prohibitive, only ID10T users make the mistake, etc.). :)
It's painful to see that it was an issue for folks 3 years ago...

Hello Ken and welcome to E-Learning Heroes. 😊

We have implemented a feature for projects that may be accidentally deleted, but not for comments at this time.

We do have a two-step delete process to minimize any accidental deletions:

One option, if you've not turned it off, is to use your email notifications to view those deleted comments.

Hi Articulate team, 

It looks like it's been 6 years since users first started requesting for deleted comments to be able to be recovered. Has this still not been fixed?