Forum Discussion

CarolineCamp560's avatar
CarolineCamp560
Community Member
2 years ago

Recover storyline 360 project

Are all Storyline files stored on the hard drive, or is there cloud storage for projects? I always save to my desktop, but I no longer have that computer and was hoping that the 360 version might have stored a copy virtually - or am I just being hopeful?

  • Sorry about your loss. I really wouldn't hope in the future. i really would make backups. Anybody that doesn't make frequent backups in different places while using SL is going to get their heart broken someday.

  • Hi, Caroline,

    I'm so sorry to hear about your lost Storyline files and understand how frustrating that can be when working on a deadline. I see that you’ve reached out to our Support Engineers and are working with my teammate, Jan.You’re in great hands, so we'll continue the conversation there!

    For anyone experiencing a similar issue, Storyline 360 is a desktop app, that stores project files on the user's local drive. You would need to copy the file from your previous computer to transfer it to your new computer to continue working on it. You would still be able to access the published versions of your course.

    I hope this helps!