Forum Discussion

MelissaWheel900's avatar
MelissaWheel900
Community Member
5 months ago

Recovered Storyline file won't open

I accidently deleted the attached Storyline file (moved to Recycle Bin, then deleted Recycle Bin contents). A quick internet search lead me to CleverFiles (https://www.cleverfiles.com/data-recovery-software.html). I used the recover software to try an recover the Storyline file. Every time I try to open the recovered file, I receive the "This project is invalid or corrupt and cannot be opened". Is there ANY way to recover Storyline projects like this? Thanks. 

storyline 360
  • JoseTansengco's avatar
    JoseTansengco
    Staff
    5 months ago

    Hi Melissa,

    Sorry to hear about your project file. 

    I checked it using an archiving tool and seems the recovery software didn't recover the file correctly.

    Unfortunately, there isn't a way to restore this file to its original state, and since the original file has been deleted permanently, you'll need to recreate the file from scratch to continue working on the course. You can check out Storyline 360's Cloud Backup feature to store a copy of your course online as a way to back up your files moving forward.

     

Related Content