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KerryAndrew-5be's avatar
KerryAndrew-5be
Community Member
3 years ago

Red Cross Error in SL

Hi

I was trying to replace an image on my slide when it went blank and produced a big red cross on the slide (see pic). Can anyone tell me how to fix it and why this has occurred please?

  • Hi Kerry! Is this the only slide you have had this red cross issue appear? You could try closing the file without saving it (please keep in mind any work done on the project will be lost since the last time you saved). Reboot your computer, and try replacing that image again. Does the same red cross appear? If it does, you could try importing your slide into a new file

    Let me know if any of those options work out for you! 

  • Thanks Andrea

    I knew I had seen a post about this years ago and was able to locate it finally. I closed the file and rebooted, which seems to have fixed the issue.

    • AndreaKoehntop's avatar
      AndreaKoehntop
      Community Member

      Great, I’m glad it was something simple to fix!

      Sent from my iPhone