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MelindaSantosQu's avatar
MelindaSantosQu
Community Member
2 years ago

"Refuse to connect" error shows when I attempt to embed sites to my Rise Course

I am developing a Medicare training course and need to embed a few sites into the course as a way to show our agents the resources they'll need to use when working with clients, without linking them outside the course which may cause confusion with returning back to the training.  We also want agents to be able to interact with the websites from within the course in order to answer a few scenario/scavenger hunt questions.

The website link I'm trying to embed is https://www.medicare.gov/basics/get-started-with-medicare/get-more-coverage/joining-a-plan/special-enrollment-periods and the full embed iframe code that I am using is: 

 

The "refused to connect" error also shows for other sites that I'm attempting to embed.  I also did a "padlock test" to ensure the websites were secure and everything checked out so, not sure why it's not working.  Please help, thanks!

 
 
 
  • How do you know the website doesn't allow embedding?  Is there a way I can confirm this policy for other sites I intend to embed?  Also, if I try to embed SurveyMonkey.com, it does not work.  However, if I have a specific survey link, that does work.  I'm not sure why some links work and some do not, or how can I foresee when one will work or when another will be an issue?  Thanks!

    • KarlMuller's avatar
      KarlMuller
      Community Member

      Hi Melinda,

      The "Refuse to connect" error tells you the URL is correct, but linking is not permitted.

    • Jürgen_Schoene_'s avatar
      Jürgen_Schoene_
      Community Member

      the embedding of (professional) websites in iframes is typicaly forbidden for security reasons -> Clickjacking

      some websites allow parts of there pages* to embed (-> Vimeo/Youtube, ...)

      it can always happen that a website that allows embedding today will prevent embedding later -> you should only embed websites that are officially intended for this purpose

      * with reduced functionality

  • I understand.  Thank you so much Jürgen & Karl for taking the time to answer my questions!  I sincerely appreciate your help.

    Best,

    Melinda