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NancyGoodman's avatar
NancyGoodman
Community Member
2 months ago

RISE Course w/Unlimited Quiz Attempts - No Restart Button After 3 Attempts

I have a RISE course where the quiz is set to unlimited quiz attempts. After a learner fails the quiz on the 3rd attempt, there is no Restart button. Learner cannot complete the course. 

  • Hi NancyGoodman!

    Sorry to hear the quiz settings from your Rise course aren't working as expected!

    I see that you've been working with my colleague Darrell, through a support case. It looks like he replied to your e-mail sharing insight into this behavior. If you have any follow-up questions, feel free to reconnect with Darrell through your case!