Forum Discussion
Removal of the Black Screen at the start of the Articulate Storyline Module
Dear Articulate Team,
Hope You'll well!
We wanted a quick fix solution to the storyline module as to how can we be able to remove the black screen with the play button at the start of the mod...
Hello All,
I wanted to share that we are currently tracking a known issue where a play button shows even if there is no media file on the first slide and there is closed captions present in the slide. One workaround is to downgrade your installation to Storyline 360 Update 81.
I've added this community post to the bug report so we can notify everyone subscribed to this thread as soon as a fix is released, and we're very sorry for any inconvenience this bug may have caused!
Thanks Jose! Downgrading to Version Update 81 has now resolved the issues I was experiencing with the Play button appearing when previewing individual slides within Storyline! I await confirmation of the fix in due course!
Thank you for sharing that downgrading to Update 81 works for you at the moment, David! In the meantime, I'd like to share the article below on how we address bugs:
If you require any further information, please let me know!
