Forum Discussion

SamBarnard-98a4's avatar
SamBarnard-98a4
Community Member
3 days ago

Remove Rise notification "You don't have any content" from folders with content in sub-folders

Hi Articulate,

Can the notice "You don't have any content" in Rise be removed from folders that contain sub-folders that DO contain content?

In my department we've structured our Rise repository to make it easy to locate and sort any training/learning created within the Rise platform into folders and many of those folders do not have any Rise courses directly within them. Instead, the content is found within the sub-folders.

E.g: The courses for a curriculum are separated into modules, with each module having one or more Rise courses. These Rise courses are stored within folders contained inside the curriculum folder. When someone goes into the curriculum folder in Rise, there are no courses visible, because they are instead found inside the relevant Module folder. Yet, the "You don't have any content" notice is still visible.

It doesn't affect me because I understand the sorting we're using, and the rest of my team understands it too. However, for new users to Articulate platform, could this not instill a sense of confusion for them to see a folder, with sub-folder, but a notice saying "No content" when there is, it's just in the sub-folders?

It's a small thing, but I'd hate for a situation to arise where someone took the notice so literally they deleted the entire directory, sub-folders included, and the content was then removed inadvertently in an effort to better organise their content on the platform.

Kind regards,

Sam

1 Reply

  • Hi SamBarnard-98a4,

    Thanks for sharing this, and for explaining your folder setup so clearly. Your curriculum and module example makes it easy to picture how that message could confuse someone new.

    What I’m hearing is that you’d like a folder with content in its subfolders to show that, instead of telling people it has none, so no one mistakes a parent folder for an empty one. At the moment, the message appears when a folder has no courses directly inside it, even if its subfolders do. We’re continuing to track this need.

    What would you want to see in place of the message, such as nothing, a list of the subfolders, or a count of the content inside them?