Forum Discussion
Removing the additional introduction screen that appears when viewing a course on a Mobile Device vs a PC (Storyline 3 file))
Hello,
I'm not sure if anyone has encountered this before as I couldn't find anything on the discussion forums.
I recently published a Storyline 3 file to be viewed on a PC and Mobile Devices. When I launch them there is an additional introduction screen that appears on the Mobile device when viewing the file.
For the life of me I can't figure out why it's appearing or how to remove that additional screen. I want to get rid of it because it creates an additional unnecessary click for users to launch the course (the first slide of the course is designed for them to launch it when they're ready).
Any help or suggestions would be greatly appreciated.
I've attached a screen shot of the screen I'm talking about.
Thanks in advance for your support.
30 Replies
- MariaCSStaff
Hi, Kyle.
Thank you for opening a support case! I see you're working with my teammate Eric, so you're in great hands!
Please reach out to Eric through the case if you have any questions.
- KyleEnns-61c26eCommunity Member
Thanks Maria!
I have been in contact with Eric.
- MathNotermans-9Community Member
Hi a fix for this you can find here.
https://community.articulate.com/discussions/building-better-courses/how-to-get-rid-of-the-big-black-play-button-when-publishing-storyline- KyleEnns-61c26eCommunity Member
Hey Math,
I've spun my wheels following your instructions and I can't seem to get the intro screen to disappear.
Would you be willing to take a look at my file to see if you can get the intro screen to disappear?
Thanks!
- MathNotermans-9Community Member
Sure share your file and i doublecheck
- KyleEnns-61c26eCommunity Member
Thanks Math!
I'll check it out :)
- MathNotermans-9Community Member
Weird that my posts here now seem to disappear...
Do share your story Kyle and i take a look. Hi Math,
It looks like your posts were flagged as part of our spam filtering. That's why they were grayed-out or not visible to others in the community.
Our team monitors flagged posts for false positives and releases them to the community as soon as possible.
Your posts are now good to go!- MathNotermans-9Community Member
You can wetransfer it to me at m.l.notermans@tilburguniversity.edu
Your using Storyline 3 right ?I mostly work in 360. I do have a copy of version 3 and gonna check your title in that one.
Kind regards,
Math - KyleEnns-61c26eCommunity Member
Thank you so much Math! I really appreciate your help :)
I've sent the file over.
Correct, I am using Storyline 3.
- MathNotermans-9Community Member
Got it..gonna get it working in SL3...
- KyleEnns-61c26eCommunity Member
Excellent!
Thank you again Math. It's so kind of you to help me with this :)
- KyleEnns-61c26eCommunity Member
Hey Math,
I got an e-mail with your response. Looks like your post was removed again :(.
I didn't realize both files needed to be updated. Thanks for digging into this for me.
- MathNotermans-9Community Member
Nah...its somewhere else. I removed that myself... im not sure how Storyline3 creates its js files..but i got it fixed and working. You have to fix it after publishing in your app.min.js file
That one is inside html5 > lib > scripts after publishing. If you unminify that one and add the line of code as mentioned for Storyline360 it works fine. Do check here on your mobile...
http://mathnotermans.nl/mobiles/story.html- KyleEnns-61c26eCommunity Member
Thank you so much for finding where to insert the coding.
I tested the link you sent me on my cell phone and it worked wonderfully.
I'll dig into the code in the app.min.js file and see if I can replicate what you did and report back.
Thank you again :)
- KyleEnns-61c26eCommunity Member
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