Forum Discussion

MichelleLentz1's avatar
MichelleLentz1
Community Member
12 years ago

Replay as Standalone Product?

I'm trying to figure out, without involving sales folks, whether or not I can just buy Replay without the entire Presenter suite. I already have Storyline, but it won't export screencasts - with effects - as MP4s. But from what I can tell, Replay WILL do this. But I can't find any information on pricing for Replay as a standalone product. 

Thanks!

22 Replies

  • Hi Jeff! Thanks for clarifying. The good news is that you can utilize your Replay license on two computers. So, you can download it to your work machine and utilize your personal license if needed. 

    If that will not work, I would reach out via the link shared by Ashley above and chat with our team more specifically about your needs. They are better with sales/licensing :)

  • Hi,

    I am currently using licensed version of SL3 and want to if i can download and use replay as part of this license. I understand from few replies that it is provided as part of SL2 and not SL3.

     

    Please clarify.

    • Crystal-Horn's avatar
      Crystal-Horn
      Staff

      Hi there, Ponnammal. I'm going to put you in touch with our Product Specialist Team to find out what your options are! Sit back, relax, and we'll email you soon.

  • I currently have ASL3 on my work computer. I had ASL2 before upgrading to ASL3. I installed the standalone version of Replay 1, however when I attempt to activate Replay, it will not accept either my ASL2 or ASL3 Serial numbers. What needs to be done so I can activate Replay?

  • Hi Robert!

    Your Replay activation code should begin with RP1-. I've opened a case for you so our team can look up that number. Stay tuned!

  • Hi -- I am having the same issues as Robert.  My serial number for SL2 does not work for Replay.  Please help.

    • VinceScoma's avatar
      VinceScoma
      Community Member

      Hey Dee,

      Thank you for reaching out and I am sorry that you are experiencing some issues activating Replay. 

      I see that you are currently in touch with our Customer Care Team and it looks like Susan reached via email with some additional information. 

      Please let us know if you need any additional help here! We are more than happy to help! 

  • Doris's avatar
    Doris
    Community Member

    Hi,

    My organization have updated Storyline 2 and bought a second Storyline 3 licence.  Since updating to Storyline 2 to 3, we have lost Replay and characters. We are unable to reinstall those things.   What can you do to help us ?

    Thank,

    Doris

  • Hi Doris!

    I'd love to lend a hand and opened a case on your behalf so we can closely work with you and your team to locate those tools.

    For those who run into a similar scenario and reach this discussion: Our Support team is available 24/7, where they're happy to check previous purchases and provide the corresponding download links. You can connect with them right here. 😊