Forum Discussion
Replay won't publish
HELP! Replay won't publish any of my videos. I've tried different videos, added elements, deleted elements, created new videos. logged out and restarted by computer. Replay works perfectly until I try to publish and then I get the standard "we're sorry. Something went wrong with Articulate Replay and it might close" message. I really need to publish my videos.
1 Reply
Hi, Kathy.
Thank you for reaching out, and I'm sorry you're experiencing issues when attempting to publish a video using Replay 360.
Let me ask you a few questions to narrow down this issue:
- Are you working from a local hard drive? We don't recommend working with files on a network drive as it can cause erratic behavior.
- Have you attempted to repair Replay 360?
If a repair doesn't solve it, the next step is to connect with one of our support engineers through a case.
