Forum Discussion
Request for Refund : Duplicate Payment for One License
Dear Articulate Support Team,
There seems to be a mistake with my recent payment. I was charged twice on June 12 for only one license. It looks like there was a bug during the payment process.
On...
I suggest you contact the support team directly: https://access.articulate.com/support/contact
Another option would be to contact your bank, and tell them that only one charge is valid.