Forum Discussion
Request for Refund : Duplicate Payment for One License
Dear Articulate Support Team,
There seems to be a mistake with my recent payment. I was charged twice on June 12 for only one license. It looks like there was a bug during the payment process.
On...
Hello SaraMJ,
I'm glad that Judy is helping you out here!
I’m happy to confirm that my colleague Ann has helped you process that refund via the email thread with our Billing Team.
Please don’t hesitate to reach out if there’s anything else we can help with.