Hello everybody, This was done in Storyline 360. I have a course where the navigation restriction is set to 'restricted'. I've set the resume option to 'Always resume' I have published the course, launched it, viewed several pages and closed it. When I launch the course again, I do resume on the page where I closed the course. However my problem is the following, when I open the menu it does not let me jump to slides from scenes that I previously visited. Which I would expect to be the behavior when choosing 'restricted'. I've tested this in our LMS and ScormCloud with the same results. Does anyone have a solution for this? Thanks in advance, MickyS

Hi there Micky, Thanks for sharing those details here. Did you happen to publish with HTML5 only or HTML5/Flash fallback? I created a new file using your specific set-up, and I was unable to click on previously viewed slides in the Menu when I viewed the content with HTML5, but it worked as expected in Flash. You can use those links to test the functionality on your end. I'm really glad you brought this to our attention, as I don't see that it's been otherwise reported to our QA team. I'm going to give them this information so that they can investigate if there's a fix. We'll be sure to keep you posted in this discussion with any information we can share on it!

Thanks for considering. I indeed published as HTML5 only. Flash fallback isn't an option for me I'm affraid, as our cliënts desire a HTML5 only output.

Thanks for confirming that, Micky. Unfortunately I'm not able to offer a timeframe for a fix at this time, but I'll definitely share updates here as more information is available!

Do any of these new bugs/issues that are appearing just this year have anything to do with the responsive player that is new with SL360. I'm having so much trouble with a long list of things that were not an issue in past SL2 projects. I'm having the same issue, I have it set to Flash with HTML fallback. I have used this a lot to restrict users the first time and resume the last visited slide with the ability to navigate backwards with the menu. Will Articulate ever provide a timeline for any bug fixes? I've been through 30+ threads and there are a lot of bugs but the Staff always replies that there is not a timeframe to offer. I have 300+ SL360 files that all have 2-3 slides, so if I knew that there would be a fix (say in a month), then I might wait to open, workaround, and publish all of the files that would take over 50 hours - with the need to re-upload to the LMS. Here is an image showing that I'm on the last slide and it's dimmed, but the bright white text in the menu shows that these look like they have never been visited. They also can not be clicked with anything happening.

Hi Kyle! I just responded to a similar comment you posted over here, so I wanted to link that for anyone following along. I appreciate you letting us know when you run into a roadblock, and if we determine that it is in fact a software bug, here's how we tackle it. I hear your frustration with the issues you've run into with Storyline 360, and I understand our development process and lack of timelines makes it that much more complicated for you to know what's coming. We are continuing to refine a product and the new features/fixes right up until the moment it's ready to go live. This also means that the timing of things like the release date is a bit more fluid until the team feels confident that everything has been locked up and ready to go.

Resuming with restricted navigation | Articulate

34 Replies

ErichRenken-c28
Community Member
9 years ago
This is still an issue for me using v3.6.11979 and publishing for HTML5 with Flash fallback.
AlyssaGomez
Staff
9 years ago
Hi Erich,

So sorry that's happening! We're seeing this as well, and we're on it. Thanks for the heads up, and I'll come back to let you know once a fix is released!
AlyssaGomez
Staff
9 years ago
Hi Erich, I have good news for you! We enhanced the restricted navigation feature in Update 7, and we included a fix for the issue with accessing previously viewed slides from the menu.

Just launch the Articulate 360 desktop app on your computer and click the Update button for each application. Details here.

Please let me know if you have any questions, either here or by reaching out to our Support Engineers directly.
BrianKeefer
Community Member
9 years ago
I was reading this post with interest because we use Articulate Studio 360 frequently. It has the issue where restricted navigation leads to viewed Engage and QuizMaker files being marked as not viewed in the menu when you exit a course and then resume where you left off. Was hoping that might get fixed soon. I have a client that uses a lot of courses with restricted navigation.
AlyssaGomez
Staff
9 years ago
Hi Brian,

Thanks for chiming in. I don't see that this has been reported for Studio 360 yet, so I'm really glad you brought it up here. I'll investigate this with my team, and I'll let you know as soon as I get an update!
- BrianKeefer
  Community Member
  8 years ago
  Do you know if they have added it to the bug list for Studio 360? Most of my clients use restricted navigation.
LeslieMcKerchie
Staff
8 years ago
Hi Brian - Alyssa is out of the office today, but it looks like she filed this issue based on your conversation here :)

I wanted to share some information on how we define bugs and how we tackle them when they occur.
BrianKeefer
Community Member
8 years ago
Do you know when this issue will be fixed in Studio '360? I have a client that wants to convert 250 courses from Studio '13 to Studio '360 and they all have restricted navigation.
- RenGomez
  Staff
  7 years ago
  Hi Brian,
  
  I just wanted to pop in and let you know that we just released an update for Studio 360 and included a few important fixes that you'll see in the release notes here!
  
  The issue you were running into with the interaction slides could be marked unread after resuming a course with restricted navigation has been corrected. Just launch the Articulate 360 desktop app on your computer and click the Update button for Studio 360. Details here.
  
  Please let us know if you have any questions, either here or by reaching out to our Support Engineers directly.
AlyssaGomez
Staff
8 years ago
Thanks for checking in, Brian. Unfortunately I don't have any news on this bug just yet, but we have tagged this thread to be updated as soon as we hear more information.
ManjariLuthra-3
Community Member
8 years ago
Hello Alyssa,

Can you please let us know if there is any update on the issue noted above? We are experiencing this issue when we run courses (created and published as Flash/HTML5 packages using Storyline 360) on Chrome. The menu works fine on the IE browser but behaves differently when we launch and then re-launch the course using Chrome. Is there a fix available for this from Articulate?
AshleyT-Pollard
Staff
8 years ago
Hi Manjari,

The issue within Storyline 360 where you could not revisit previously viewed slides when the course was resumed if the navigation is set to "Restricted" has been fixed. If you're still running into that in Storyline, can you let me know what version you're using? The latest is Storyline 360, build 3.20.16814.0

The issue Brian mentioned was only for Studio 360 and is still open with our team.
- KyleMain-25d18a
  Community Member
  8 years ago
  What player are You using? Modern?
  - KshitijSaxena
    Community Member
    8 years ago
    We are using Classic player.
- ManjariLuthra-3
  Community Member
  8 years ago
  Hi Ashley,
  
  We are using the same version you mentioned, Storyline 360, build 3.20.16814.0. Still we are facing this issue. Attached is the screenshot showing the version and build number.

Forum Discussion

Resuming with restricted navigation

34 Replies

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