Forum Discussion
Review 360 Not Working - Audio and Graphics Not Timed
For two weeks I have been trying to review a Storyline 360 file in Review 360.
The timeline (?) in Review 360 is not working. For example the graphics are not timed to the audio. That is the audio ends before the graphics do.
However, in Storyline 360 Preview the audio and graphics are times perfectly.
Has this happened to anyone before?
- LisaBicek-a6b92Community Member
Just read a related article https://community.articulate.com/discussions/review-360/review-360-bugs-displaying-slides
Firefox - Not working (Version 127 | Windows 11)
Chrome - Working. I will move to Chrome for reviews
Hello Lisa!
Thank you for letting us know that the issue is when viewing the Review 360 link in Firefox, but the course works as expected in Chrome. We would recommend using Chrome with Review 360 as well. If you run into any other issues, please let us know!
- CortneyAlstonCommunity Member
I am having a similiar issues with timeline Chrome and have submitted a ticket. In my case, the slide timeline finishes and the audio doesn't play until the very end. Also, the slides are loading very slow and animations are delayed. When in Storyline they work perfectly fine. But I have been having this issue with Review 360 for a few weeks now. I am using a PC and will try to review on my Mac to see if the issue persists. In the meantime, pleas advise...
Hi Cortney,
I see you've connected with my teammate, Darwin, to resolve this issue. I'm glad they could help!
- LisaBicek-a6b92Community Member
I’m not Courtney