Forum Discussion
Review 360 Stuck - This item is still processing and will be shown here automatically when ready.
Hello-I published a Storyline 360 course to Review 360, tested it on Friday, 6.11.21 and it was working. It is now stuck with the message "This item is still processing and will be shown here automatically when ready." I do not see an error message that the site is down. My stakeholders are reviewing today. Here's the link: https://360.articulate.com/review/content/8e24d43c-bdbe-4b2d-b695-0ca3b045afdc/review
57 Replies
- TaylorRutherforCommunity Member
I'm also having the same issue :( all of the ones I published for the last few hours are showing this message.
- KateStefanakosCommunity Member
Same problem here. Hoping for a fast fix!
- StephanieJoh235Community Member
Well, now I know I am not the only one!
- MicheleSpotts-5Community Member
Just here to say the same thing, and I have a bunch of small storyline files going into Rise, and can not get any of them to work and am trying to meet a hard deadline.
- TomLunzer-d448eCommunity Member
Uh. All services are NOT operational!
I can still not publish to Articulate Review and it hangs up at the same place.
This item is still processing and will be shown here automatically when ready. - MariaCSStaff
Hi, everyone!
As promised, here's the update: Review 360 is now working normally, and we're monitoring carefully.
Please let us know if you're still running into issues.
- BridgetCarne595Community Member
Thank you for your help!
- SimoneBuonam414Community Member
I confirm, I also have the same problem.
- GeorgevanAlt214Community Member
I'm having the same issue. Tried publishing in Review a few times, but it just keeps showing the "item still processing....." message.
Hello Simone and George,
We do not have an outage at this time. You can track our status online here.
- Are you still experiencing an issue?
- Is it with any file you're publishing or a particular one?
Please note you can always reach our support team directly here.
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