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JamieBilling628's avatar
JamieBilling628
Community Member
6 years ago

Review comments disappearing after re-publishing

I'm having a bad tech day lol

I have an SME reviewing two Rises courses today and I received the first few comments he made in Review. I replied to his comments and made an edit. I then re-published. When I went back into Review, his comments and my replies were missing. Earlier comments are still there including older resolved ones and still active ones.

I can roll back to an earlier version and see the comments there.

I have re-started, re-booted, etc.

Help please...

  • I ran into this today as well - published a new version of an existing item and all comments are gone :-(

  • Hi Canadian ADL Lab 20! So sorry to hear all the comments disappeared after publishing a new version of an existing course. Kindly open a support case here so that one of our technical support engineers can assist you.