Forum Discussion
Review comments disappearing after re-publishing
I'm having a bad tech day lol
I have an SME reviewing two Rises courses today and I received the first few comments he made in Review. I replied to his comments and made an edit. I then re-published. When I went back into Review, his comments and my replies were missing. Earlier comments are still there including older resolved ones and still active ones.
I can roll back to an earlier version and see the comments there.
I have re-started, re-booted, etc.
Help please...
- CanadianADLLab2Community Member
I ran into this today as well - published a new version of an existing item and all comments are gone :-(
- hazelBStaff
Hi Canadian ADL Lab 20! So sorry to hear all the comments disappeared after publishing a new version of an existing course. Kindly open a support case here so that one of our technical support engineers can assist you.