Forum Discussion
KelleyConrad
3 months agoCommunity Member
Review comments display at end instead of by screen
We are having an issue in which the Review 360 comments from one of our reviewers display after the final screen. When they review it the first time and comment as they go through, the comments displ...
JoseTansengco
3 months agoStaff
Hello KelleyConrad,
Thanks for reaching out!
It sounds like the problem is isolated to the one reviewer given that no one on your team is encountering the same behavior. Please have them try the following troubleshooting steps to fix the issue:
- Have them clear their browser's cache
- Test the behavior on different browsers
- Make sure their OS and browsers are all up-to-date
- Test the behavior with all browser extensions temporarily disabled
If the issue persists, kindly ask your reviewer to open a case with our support team here for further assistance.