Forum Discussion
NikUnterkirc731
4 years agoCommunity Member
Review360 beta testing
Hello, I was under the impression that a beta tester did not have to provide an email to make comments, and certainly not create an Articulate360 account. But I’ve had several users not be successfu...
LeslieMcKerchie
4 years agoStaff
Hello Nik, and welcome to E-Learning Heroes. 😊
You are correct. By default, reviewers can add comments to Review 360 projects without an Articulate ID.
It sounds like one of two things may be happening:
- Beta Tester does have an Articulate ID.
- If their email address is tied to an Articulate ID and they aren't already signed in, they'll be prompted to enter their password.
- Beta Tester chooses the option to Sign In to comment and, therefore, sees a password prompt vs. simply entering their email.
If you need me to look up any email addresses or dig in deeper, please send them to me privately here.