Forum Discussion
Review360 Not Linking Comments to Accurate Screenshots
Hello,
I'm having a consistent problem where when I send a Review360 unit to a client for comments, their comments just show up sort of jumbled and aren't appropriately linked to whatever they we...
Hi Alexandra,
Thanks for reaching out and I'm sorry you've run into this issue!
It sounds like this is happening across both your personal account and work account. Can you please try using a different browser to see if that makes a difference? Here's a list of our supported browsers for Review 360!
I am having this issue as well, in both Edge and Chrome and both are up-to-date.
Hello AngelaGomez! Thank you for letting us know this is happening in both Edge and Chrome even though they are up to date. Do you know if this is happening with every course in Review 360 or just a specific one? If possible, could you share the Review 360 link with us? If it includes sensitive information like coworker names, I'd recommend sharing it with us privately in a support case.
Having this issue as well. Please fix.
I renamed the file and republished the Review 360 link, which seemed to fix the issue.
