Forum Discussion
Rise 360 - Problems Tracking with Quiz Result
Hi there, Katie!
Thanks for sharing which settings you selected when exporting your course! Passed/Failed is a good option because it is most likely to record both completion and success statuses in your LMS. (You might see an Unknown success status in your LMS until learners complete the course, then the status usually changes to Passed/Failed.)
What export option did you select: SCORM 1.2, SCORM 2004, AICC, xAPI, or cmi5?
If you selected SCORM 1.2, please try using a newer standard like SCORM 2004 or xAPI. Let me know if that makes a difference in reporting completion!
I'm having issues getting my RIse course to show completed in my LMS (BVS). I don't have a passed/failed option, but I did select Passed/incomplete. I also do not have any Tracking options showing. Why is that? I've exported with every SCORM combination I can think of and still can't get it to work. Please help. Thanks!
Hi Janet!
Happy to jump in here!
Have you had a chance to test your Rise lesson with SCORM Cloud? It's a virtual LMS environment we use to determine if an issue lies with a project file or the LMS itself. If you aren't able to replicate the behavior in SCORM Cloud, there's a chance that the behavior might be due to a setting or configuration in your LMS, in which case you'll need to work with your LMS administrator to fix the behavior.
If you still see the same behavior in SCORM Cloud, or if you need our help testing, please open a support case, so we can take a closer look at your project.
