Forum Discussion

KatieMcNutt's avatar
KatieMcNutt
Community Member
3 years ago

Rise 360 - Problems Tracking with Quiz Result

Hello!  I'm having issues with a Rise 360 quiz reporting a correct status over to my LMS, Workday. My course contains two lessons, the first is a Storyline file which is reporting its completion a...
rise 360
JanetBerg-178aa's avatar
JanetBerg-178aa
Community Member
2 years ago

I'm having issues getting my RIse course to show completed in my LMS (BVS). I don't have a passed/failed option, but I did select Passed/incomplete. I also do not have any Tracking options showing. Why is that? I've exported with every SCORM combination I can think of and still can't get it to work. Please help. Thanks!

StevenBenassi's avatar
StevenBenassi
Staff
2 years ago

Hi Janet!

Happy to jump in here!

Have you had a chance to test your Rise lesson with SCORM Cloud? It's a virtual LMS environment we use to determine if an issue lies with a project file or the LMS itself. If you aren't able to replicate the behavior in SCORM Cloud, there's a chance that the behavior might be due to a setting or configuration in your LMS, in which case you'll need to work with your LMS administrator to fix the behavior. 

If you still see the same behavior in SCORM Cloud, or if you need our help testing, please open a support case, so we can take a closer look at your project.