Forum Discussion
BlakeGriffin-65
12 months agoCommunity Member
Rise 360 closed captions not displaying
I have added CC text via a VTT file to a video (mp4) in a Rise 360 microlearning module. When viewed in the Review 360 app, the CC text worked great. After I published to web and had the zipped pack...
Crystal-Horn
11 months agoStaff
Hi there, Blake. I'm sorry you didn't get an answer here yet! I tested adding CC to a video block within microlearning, and I am able to see the captions in my web output. You can see an example here.
If you're still having trouble, we'd love to have a look. You can securely share your output files here from our case form, and someone from my team will troubleshoot with you directly.