Forum Discussion

AFCDA0202's avatar
AFCDA0202
Community Member
2 months ago

Rise 360 Quiz maker duplicating and not updating answers

As of Aug 14, 2024, Rise 360 Quiz content maker has been acting very strangely.

1. When using "Duplicate" a question, all questions that were edited from a duplicated question change the answers (rewrite them) with/to the most-recently-entered question's answers. This never worked work this way before.

2. When updating any question's answers, and leaving that question to edit or create another and then returning to that question, the answers show the original (old) options, not the updated ones.

3. Although all these strange things are occuring in EDIT mode, in PREVIEW mode, all the answers' display as inputted, even though they aren't displaying properly in EDIT mode.

This DEFINITELY appears to be a system glitch that may have been caused by an update.

Rise 360
  • EricSantos's avatar
    EricSantos
    Staff
    2 months ago

    Hello AFCDA02 Guidry/Naddy,

    Welcome to the E-Learning Heroes community! We're glad you're here. 😀

    I'm sorry to hear about your experience with your Rise 360 course. The behavior you encountered was caused by an issue with the new text editor erroneously syncing quiz questions. Our product team applied a fix today with an update. There's nothing to install for web apps. New features and fixes are immediately available, though you might need to export your Rise 360 course again.

    Let me know if you have any questions about this update or the issue you reported.

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