Forum Discussion
RISE and Litmos - upload failing
Hello - I wonder whether anyone has had problems uploading a Rise zip to the Litmos LMS? I have had no problems at all until recently but now the upload fails every time with a 'Communication error ...
Really sorry you're running into this problem, Jerimy.
My teammate, Ashley, shared great insight above–testing the output in a different LMS environment like SCORM Cloud is the next, best step. This will tell us if the issue is mostly related to your Rise or LMS' output. If you haven't already, give it a try in SCORM Cloud.
Let us know how it works there, and if you need a hand with testing! We're happy to dig in. 🔎