Forum Discussion
Rise and Storyline embed-Preview Mode Issue
Hi,
I'm creating a series of courses for advanced practice providers, and I know they would like to use their phones and tablets. I recently noticed that when I view a course in tablet or mobile m...
There are also a few threads that mention SL blocks showing the Play button in Tablet or Phone mode while previewing, even if there's no media. For example (from https://community.articulate.com/discussions/rise-360/storyline-blocks-within-rise):
So it seems to be an issue when Previewing, but not necessarily when someone is going through the course in an LMS. Then again, system and browser updates keep changing what happens on actual devices, so I suggest you test on a smartphone.
Hi,
I did test this on my phone and the button is still showing. I'll escalate. Thanks!
KK
Hi Kandice!
Please feel free to open a support case with us here if you continue to encounter issues with your content. Our Engineers will be more than happy to help you troubleshoot the issue.
Hi!
Okay, thank you!
