Forum Discussion
Rise Closed Captions Not Working
Hello! I uploaded a video in Rise 360 that had closed captions created in Panopto, but there was no CC button on the video. I then uploaded a VTT file for it, and the CC button appeared but the capt...
+1 for Andrea and Alex problem, i have showcased using captions in Rise as a feature that adds value and now it has stopped working. The users in the team dont send in cases, they contact me. i can do nothing about this, i am guessing until enough votes for a fix is in?
Hoping then for a quick fix and public statement / update that it has been fixed.
Credibility is badly damaged when an online system starts to "sometimes work and sometimes not". Sold as a "professional production tool" the reliability is important.