Forum Discussion
Rise Closed Captions Not Working
Hello! I uploaded a video in Rise 360 that had closed captions created in Panopto, but there was no CC button on the video. I then uploaded a VTT file for it, and the CC button appeared but the capt...
Hey all!
I've still been experiencing the same issues, but I found a workaround: Since I do a lot of my video edits on Premiere I export the SRT file, then I open it with a notepad, add the text "WEBVTT" at the top leaving a line between this text and the first number. Then I replace all the commas with periods by using the find and replace feature in notes.
Click "Save As" and change the .srt to .vtt on the name of the document.
Save as file type: "All Files" and make sure you're encoding it as UTF-8.
This document loads into Rise perfectly.
It can be time intensive if you have a lot of videos you're working with, but for the sake of accessibility its worthwhile in the meantime.