Forum Discussion
Rise Closed Captions Not Working
Hello! I uploaded a video in Rise 360 that had closed captions created in Panopto, but there was no CC button on the video. I then uploaded a VTT file for it, and the CC button appeared but the capt...
We had already been using WebVTT format, but we started experiencing the issue as of this week. Even on projects where captions were confirmed working in Rise previously, the captions no longer appear on playback in Rise. @Anairis, can you go into Rise and look at any project in Rise and see if the captions are still showing up for you?
Mine are still appearing, however, this is for a course that has not been published. I'm looking at it within Rise360 and Review360 with no issues.
