Forum Discussion

StephenWren's avatar
StephenWren
Community Member
4 months ago

Rise closed captions

Dear all

I have exported an SRT file from Premier Pro and converted to VTT file, uploaded and my captions are showing as white on white when normally they show up as white on a back shade. I now done this in PP and resaved but same thing, I don't understand why. How do I reformat captions within Rise. I have asked co pilot, Google etc and no idea.

 

My understanding is that you can't format captions within Rise, or can you?

 

Anyone have any ideas?

    • StephenWren's avatar
      StephenWren
      Community Member

      I can't honestly remember now, which is a bit worrying :-)

    • StevenBenassi's avatar
      StevenBenassi
      Staff

      Hi SierraWillis-bc!

      Happy to jump in here!

      While closed captioning in Rise 360 supports bold, italic, and underlined formatting of font, editing background color (within Rise 360) is not currently supported. However, we are tracking a feature request to give authors this ability. I'll include your voice in the request!

      In the meantime, as a workaround, we suggest uploading your video to a third-party service such as YouTube to have more color options for closed captions.

      Please let me know if you have any more questions!