Forum Discussion

Kelly's avatar
Kelly
Community Member
7 months ago

Rise courses across US & EU: Why are we still unable to transfer courses between data centers?

Articulate users working with clients in different regions (US + EU), did you know that you may hit a serious limitation in Rise? You can’t transfer Rise courses between data centers. Here’s the si...
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e-learning development
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JuditRdm's avatar
JuditRdm
Community Member
5 days ago

Hi RypkeProcee, have you done any course migration by-hand? Have you find any solution?

RypkeProcee's avatar
RypkeProcee
Community Member
5 days ago

Hi Judith,
No I do not have a solution. This is simple a very disappointing service.
At the moment I am building learnings with Claude. That works fine and often better than Articulate.

  • JuditRdm's avatar
    JuditRdm
    Community Member
    5 days ago

    Yes, I am looking for alternatives as well, but is not easy because customers want to be able to do some changes to the contents and using Claude directly is not a very good solutions for non-expert users.

  • JuditRdm's avatar
    JuditRdm
    Community Member
    5 hours ago

    Hi RypkeProcee​,

    I am trying to build a strong case for Articulate to take our request into consideration. We work from Spain and our distributor has been very kind and submitted to the central the request of the spanish customers interested in the migration from US servers to EU servers. I think Articulate listens to their customers, and perhaps your distributor could do the same us ours. What do you think?