Forum Discussion

Kelly's avatar
Kelly
Community Member
7 months ago

Rise courses across US & EU: Why are we still unable to transfer courses between data centers?

Articulate users working with clients in different regions (US + EU), did you know that you may hit a serious limitation in Rise? You can’t transfer Rise courses between data centers. Here’s the si...
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Kelly's avatar
Kelly
Community Member
4 days ago

Hi JuditRdm​,

I'm afraid Articulate will indeed never provide a solution for their customers working globally. Their arrogance in refusing to provide a solution is outrageous.

Mindsmith may be a tool to consider as an alternative. They do allow importing Rise courses. This week's Mindsmith newsletter said the following:

"Here are our updates for this week:
Importers: Articulate Storyline import is now available to all accounts. We also added an importer for Rise and EasyGenerator xAPI packages, along with some quality-of-life import features like Quizmaker and Mighty working for import."

 

JuditRdm's avatar
JuditRdm
Community Member
3 days ago

Hi Kelly​, my dear,

Do you know if Mindsmith offers EU based servers? Thanks in advance.

  • Kelly's avatar
    Kelly
    Community Member
    3 days ago

    Hi JuditRdm​,

    As far as I can see, they do (they mention EU servers in their documentation).