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sarahrigney-07e's avatar
sarahrigney-07e
Community Member
2 years ago

Rise courses gone & dashboard completely empty

Yesterday everything was working great, but then today, I login to my account only to find that my entire dashboard of courses / work has disappeared. The account says "start trial" in the top right corner, which is weird because my employer already pays for account / subscription. Anyone else experience the same?

  • Hi Sarah! Sorry to hear that this is happening to you. I see that one of our teammates has replied to  you via email for case 03630736.