Forum Discussion
Rise download extension name
Hi there,
When I add a PPX deck to my Rise course (as a Multimedia attachment) it downloads as a long numbered extension numbers/letters rather than name of the file. Can this be changed somehow?
Thanks so much!
- KarlMullerCommunity Member
Hi, is this happening when you download the file in Rise course edit mode, or does it happen when a student downloads the file? Or both?
Hi J!
In addition to the questions Karl asked, how long ago did you publish this Rise 360 course? Thanks!
- JessRixon-f4957Community Member
Thanks, J!
Would you be willing to share the LMS output file with our team? We'd like to test it from our side.
If that works for you, you can attach the file to a new case here.
- JensRitter-e782Community Member
Hi everyone,
is there already a solution for this problem? When downloading a PPT, not the name of the PPT but a long string is displayed as file name.
Thanks already for your help and best regards!
JensHi there, Jens. You should see the actual file name if you're downloading the attachment from a web- or LMS-hosted course.
The exception is when you use Share links, or if you are downloading from Internet Explorer. Do either of those scenarios apply to your people?
- JensRitter-e782Community Member
Hi Crystal, thanks for your fast response..I've used the share link..:).so now I know it..
Thanks and best regards,
Jens