Forum Discussion
Rise files won't open anymore...will stay on loading
My rise courses will not open anymore unless I am in an incognito browser. I've deleted cookies, browser history, etc and yet it still doesn't load. Before it was one or two courses, now all of cour...
Hello. I too am having this issue- currently with just a couple of courses. However, even in a cognito browser it does not work.
Did this issue receive a solution??
Hi Sam,
Sorry to hear that you ran into this snag. Can I ask if your courses are currently hosted on an LMS or web server? If so, try testing how they behave when published to Review 360 or uploaded to a different LMS like SCORM Cloud.
If your courses load properly in Review 360 and SCORM Cloud, please reach out to the support team of your current hosting platform to let them know that your content is not loading properly there. And if your courses still do not load in other platforms, please open a case with our support team here for additional assistance.
