Forum Discussion
Rise files won't open anymore...will stay on loading
My rise courses will not open anymore unless I am in an incognito browser. I've deleted cookies, browser history, etc and yet it still doesn't load. Before it was one or two courses, now all of cour...
Hi Kristen,
Thanks for reaching out. Sorry to hear you've run into this snag.
Quick question for you. What publishing option are you selecting? It will be helpful to know if you're publishing to LMS/Web/etc.
I'd recommend testing out my colleague Jose's suggestions from earlier in this thread if you haven't done so already. Please let us know if you experience any changes.
If you're still running into this issue, please feel free to reach out to us in a support case so we can take a closer look. We're happy to help!
Have a great Wednesday!
