Forum Discussion
MichelleCoetzee
3 years agoCommunity Member
Rise keeps saying I'm offline/disconnecting me
As the title says, Rise keeps logging me out or giving me a "Your computer is offline" error, almost every 10 - 15 mins, comes back on after a couple of mins but things I've added then haven't been ...
AlyssaGomez
3 years agoStaff
Hi Michelle! I'm so sorry you keep hitting that error! Rise 360 hasn't had any downtime lately based on our status page, so I wouldn't expect you to see an offline message.
If you're still hitting this roadblock, please open a case here. Our Engineers are standing by to help!