Forum Discussion
Rise login issues
Hello,
I am having trouble logging in via normal browser, incognito or my phone. I have tried to raise a support ticket but am getting the other attached error.
Is anyone else having issues? I have a course that I need to launch so this is not good timing!
Thanks,
Adam
Hello everyone,
I have good news to share! We monitored our systems overnight, and they’ve remained stable. This issue is resolved. Thanks so much for your patience.
If you run into any issues using Articulate 360 going forward, please let us know.
40 Replies
We can neither log in into Rise nor into Review
Hi. Same here (UK). I was starting to take it personally, but thankfully it's not just me 😆
Hope it's resolved for us all soon!
Does anyone here know if Articulate staff are reading along? Just wondering if our feedback is actually being seen.
The core issue seems to be with Amazon Web Services (AWS). A lot of services across the internet have been affected. AWS will definitely be aware of the problem and working on it.
Seems to be a European server issue.
Same problem here, been trying for 30 mins
Amazon Web Services is down.
Cannot login either - Germany! Same problem as reported above!
Same for us here - trying to log in but keep getting sent back to the log in page.
Hi, i have the same issue. Furthermore we have multiple e-Learnings on iPads via Rise and these are not reachable in the moment.
It seems to be a widespread issue, as I’m seeing members from Spain, Norway, the UK, and myself and colleagues from our team in Germany experiencing the same.
